Integreon opens onshore LPO delivery center

Integreon, a leading Legal Process Outsourcing (LPO) provider, has announced that it is to open a new onshore delivery center in Bristol, UK. The new delivery center will provide Integreon’s clients with a full suite of LPO services, including document review, contract management, merger and acquisition (M&A) due diligence and compliance support.
The establishment of an onshore services center to deliver high value legal outsourced services is believed to be a first in the LPO industry, as opposed to delivering these services from offshore processing centers, according to the company.
“As the delivery of legal services evolves, it’s clear that most law firms and corporate counsel require a mix of onshore and offshore support”, said Janet Taylor-Hall, Global Head of Legal Process Outsourcing at Integreon. “Although cost is clearly a significant driver in determining the choice of location, there are many other forces at play, including ethical and legislative restrictions, complexity of the task at hand, familiarity with a client’s particular legal system, amount and type of communication required, project duration, client comfort with a location, time zone preference and language skills. Some outsourced services are best delivered from an onshore facility.”
One of the commercial drivers to establishing an onshore delivery center in the UK is said to have been an increasing concern amongst Integreon’s European customers about data protection. The UK Legal Services Act, which recently came in to effect, has also permitted Integreon to deliver greater legal services.
Visit www.integreon.com for further information.